The Doors Are Open.
DeskPanther is live today. That still feels a little weird to type. The short version, and what happens next.
Read the guide →Automate the Friction. Not the Person.
I love AI. I love technology. I just don't get why every new tool starts with "how do we remove the person?" Sometimes the employee is the best sensor you have.
Read the guide →Turns Out, My Employees Didn't Want to Text Me Either.
"I didn't want to bug you." The blender that became twelve texts between three people, the vanilla interrogation, and why the answer was never "text me less."
Read the guide →I Took 5 Systems and Created a Whole Software Program Out of Them
Over a decade of trial and error running shops and trucks on five duct-taped systems. The honest story of how they became DeskPanther.
Read the guide →Group Texts Are Free. Here's What "Free" Actually Costs.
The buried repair request. The 9 p.m. mystery message. The ice machine that breaks on a Saturday. Group texts collect payment in your time, attention, and sanity.
Read the guide →I Wasn't in Forbes for DeskPanther. I Was in Forbes Because My Systems Worked.
The press came before the software. The systems came before both. The story of what actually got a coffee company into Forbes, and where DeskPanther came from.
Read the guide →Why I'll Never Charge Per Employee
Your software bill shouldn't go up because you hired a summer scooper. One pricing hill worth dying on: per location, not per employee.
Read the guide →I'm Not a Tech Bro. That's the Point.
Most shop software is built by people who never worked a rush. What changes when the person building it has, for over a decade, and still does.
Read the guide →Why I Do My Weekly Orders This Way (Not the Way the Apps Want)
Par-based ordering that takes minutes instead of hours, why the big inventory apps get it backwards, and how to start with no software at all.
New guides land here 🐾